Frequently asked questions

YourTest is an online STI detection platform. Using YourTest, you can secure your sexual health in a way that is quick, secure and discreet.

Our goal is to make YourTest easy to use. The process consists of three main steps. 1. Firstly, fill out the medical questionnaire as clearly as possible so that we can learn more about you and complete your file. 2. You will then have to take samples at a screening centre. Once your medical questionnaire is filled out, you will receive a prescription to get these tests done. 3. Lastly, you will receive your results in your online portal. If your results are positive, a nurse practitioner will get in touch to guide you through the next steps.

Everywhere in the province of Quebec.

No! YourTest allows you to get an STI screening, and will get in touch with you regarding prescriptions in the event that an STI is detected.

For those living in Quebec, screening fees are free in the public network with the Quebec health insurance card (RAMQ). In private labs, the price varies between $150 and $350.

Our online screening service is not reimbursed by the RAMQ. Health professionals who perform the analysis and make the prescription are not affiliated and do not participate in the RAMQ.

YourTest does not detect STIs like herpes or HPV, which require a physical exam. YourTest detects: Chlamydia, Gonorrhea, Hepatitis, LGV, Syphilis and HIV.

You are able to communicate with us in English or French, your choice!

Sexually Transmited Infections (STIs) are viruses, bacteria, or parasites that are contagious from one person to another, specifically during sexual relations. Although some people have no symptoms whatsoever, they can nevertheless spread the infection. In the worst of cases, and when the infection is neglected, STIs can cause serious issues in terms of sexual, reproductive and maternal health, including genital and extragenital symptoms, pregnancy problems, cancer, infertenity and psychosocial consequences (Government of Canada). Fortunately, it is becoming easier to detect and treat STIs using services like YourTest.

When you engage in sexual relations, it is always better to get tested in order to prevent any current infection from worsening, and to avoid transmitting it. You are a good candidate for YourTest if:

You have no STI symptoms

You have engaged in non-protected sexual relations

You have engaged in sexual relations with someone who has an STI

You have a new partner

You have several partners

You are in a stable relationship but stop using condoms or latex square protections

You are pregnant or want to be

The main way to prevent STIs is to use a condom. A study shows that using a condom reduced by a factor of 10,000 the risk of contracting STIs like HIV. Condoms can help prevent certain infections if the infected parts are covered by it, but it is highly recommended to avoid all sexual relations if you suspect that you or your partner is affected by an STI. There are also other ways of avoiding STDs, for example PrEP.

In the event that you receive a positive result, a nurse will get in touch with you to guide you through the following steps.

It is highly recommended to get tested for STIs before and during pregnancy, for your child’s health and your own.

When filling out the medical screening questionnaire, we recommend that you contact one of our health professionals in order to evaluate your situation. After that, we may refer you to a clinic for a physical examination. We’ll be with you every step of the way!

There exists a “window” period where the infection cannot be detected. If we do not account for this period, the infection may not be detected or your result could be a false negative. Chlamydia: 14 jours Gonorrhea: 7 jours Syphilis: 12 semaines HIV: 12 semaines Hepatitis B: 12 semaines Hepatitis C: 12 semaines

It’s important that you consult a health professional if you are in one of the following situations:

You have symptoms of STIs

You are pregnant

One of your partners has received a positive STI diagnosis

You have been sexually assaulted

PrEP (pro-exposure prophylaxis) is a treatment in the form of a pill, soon-to-be available on YouTest, to be taken daily or only during sexual relations, which helps reduce the risk of catching HIV for high risk individuals (like people who have engaged in sexual relations with someone who has HIV, people who share drug consumption material, and some trans people). PrEP provides a 99% protection against HIV and side effects are rare.

You will be notified by email, and can access your diagnosis through your personal file on our website.

You can reset your password by going to the Sign In page and clicking on Forgot Password?

For privacy purposes, receipts of your consultation can only be accessed through your secure portal. You must access your account, then click on the consultation of interest. On the top right, you will be able to see your receipt.

We take account security very seriously. If you have lost your secret key, please contact us at [email protected] and we will help reactivate your account.

We take patient privacy seriously. If you have received an email saying that you received a message, sign in to your personal portal. Then click on your latest consultation and click on the Messages tab. You will then be able to view and answer the message you have received.

Accepted payment methods are VISA or Mastercard.

Yes, your information is entirely secure. Your personal information will be protected and stored in a vault for a period of 5 years. Your data is secured according to the highest standards of HIPAA, PIPEDA and GDPR Internet security under SSL V3.